Returns & Exchange Policy

www.sanrocks.com does not entertain returns after the order is successfully placed and payment is made by the buyer. Buyers are requested to place the order only if they agree with this term.

www.sanrocks.com will accept exchange of products purchased through the website www.sanrocks.com , subject to the terms and conditions mentioned below…

  1. Exchange requests will be entertained only in case the products received by the buyer are in damaged condition. Only such damaged products will be considered for return and exchange thereafter.
  2. Buyer has to inform www.sanrocks.com of his or her intention to exchange the damaged products within 48 hrs of receipt of the goods at his OR her shipping address.
  3. Such damaged products should be sent to Sanrocks Global Fashions only after written email consent from www.sanrocks.com to send back the product.
  4. All exchanges will be made after we receive the returned shipment of damaged product. This is to confirm that you really received damaged product. The courier charges for returning the product will be borne by www.sanrocks.com.
  5. Within 3 days of receipt of the product, the damaged products are to be sent back to the following address…

P2, Oxford Village,
Premiums,
Wanorie,
Pune- 411040,
Maharashtra